Terms of Service

The rules for using CambridgePreparationAI, including accounts, AI-generated materials, access passes, acceptable use, and important service limitations.

Last updated: 5 October 2026

1. Who operates CambridgePreparationAI and what the service is

CambridgePreparationAI is operated by MATIJA NIKOLIĆ PREDUZETNIK STUDIO ZA ENGLESKI JEZIK BEHEARD CLUB ARILJE, a registered entrepreneur in the Republic of Serbia.

Business registration number / Maticni broj: 67892674

Tax identification number / PIB: 114838440

Registered business address: SLOBODANA PENEZIĆA KRCUNA 25, 31230 ARILJE, Serbia

CambridgePreparationAI is an independent English exam-preparation platform offering AI-generated Reading & Use of English and Writing practice for B2, C1, and C2 learners. The service provides digital practice materials, guided practice flows, saved work tools, and feedback features.

All exercises and their related passages, prompts, questions, answer options, answer keys, model answers, explanations, scoring guidance, and feedback made available through CambridgePreparationAI are created using artificial intelligence. Content may be reviewed or edited, but it remains AI-generated and may contain errors, omissions, inconsistencies, or material that is unsuitable for a particular learner or purpose.

The exercises are independently generated and are not official Cambridge English materials. They are not official past papers, sample papers, question banks, answer keys, marking schemes, or publications supplied, reviewed, approved, endorsed, or authorised by Cambridge University Press & Assessment, Cambridge English, the University of Cambridge, or any of their affiliates.

CambridgePreparationAI is an independent exam-preparation platform. It is not part of, affiliated with, endorsed by, or approved by Cambridge University Press & Assessment, Cambridge English, the University of Cambridge, or any of their affiliates. It is not an official Cambridge English product, exam centre, or preparation centre.

Cambridge, Cambridge English, and related names and marks belong to their respective owners. References to third-party exams or qualifications are descriptive only and do not imply sponsorship, endorsement, or official status.

Use of CambridgePreparationAI does not guarantee any score, grade, pass, certification, admission, improvement, or other result on any exam. Performance on the platform may not predict performance in an actual exam, and official exam content, format, difficulty, rules, and marking may differ. Users should consult the relevant official exam provider for current specifications, regulations, and official preparation materials.

2. Eligibility and accounts

You may use CambridgePreparationAI only if you can lawfully enter into these Terms. If you are below the age of legal majority where you live, you may use the service only if a parent or legal guardian has reviewed these Terms and consents to your use of the service.

You are responsible for providing accurate account information, keeping your login credentials secure, and controlling activity that happens through your account. You must promptly update your information if it changes.

You must not share your account in a way that bypasses access limits, gives unauthorised access to another person, or undermines the service.

Use a truthful name and email address for your account.
Keep your password and sign-in links confidential.
Contact support promptly if you believe your account has been accessed without permission.

3. Free previews, access passes, and payments

CambridgePreparationAI may offer free samples, previews, or example exercises so users can explore the practice experience before paying. Free access may change, be limited by feature, or be withdrawn at any time.

Paid access is offered through the access passes shown on the pricing page. The exact levels, access period, price, taxes, and payment terms shown at checkout form part of your order.

Prices shown may be exclusive of tax; applicable taxes are calculated and added at checkout based on your location.

Payments are processed by Dodo Payments, our Merchant of Record/payment provider. Dodo Payments handles payment processing, applicable taxes, invoicing, and payment-related compliance for purchases made through CambridgePreparationAI.

After successful payment confirmation, your access pass is activated on your CambridgePreparationAI account. Access is delivered digitally, and no physical goods are shipped.

All access passes are one-time purchases. They do not auto-renew. If you want access after a fixed-term pass expires, you must make a new purchase. CambridgePreparationAI does not store full card details.

Access is level-based. A pass may unlock B2, C1, C2, or a bundle of levels. You cannot repurchase a level while that level is already active. Additional levels may be purchased separately if they are not already active.

By completing a purchase, you agree to Dodo Payments' Buyer Terms and Privacy Policy: https://dodopayments.com/buyer-terms and https://dodopayments.com/privacy-policy

4. Refunds, disputes, and withdrawal rights

Because access passes are one-time purchases, there is no recurring billing to cancel. Fixed-term passes end at the end of the stated access period, and lifetime passes remain subject to these Terms and any lawful service limitations.

Refunds are handled under the Refund Policy, Dodo Payments' applicable buyer terms, and any mandatory consumer protection rules that apply to you.

Because CambridgePreparationAI is a digital service that may provide immediate access to digital content, exercises, practice flows, and AI-powered tools, refund and withdrawal rights may be limited after access has started or after meaningful use has begun, where allowed by law. Nothing in these Terms removes any mandatory consumer rights that apply to you.

Refunds, payment disputes, or chargebacks may result in suspension or revocation of the related access pass where appropriate and allowed by law.

5. User responsibilities and acceptable use

You agree to use CambridgePreparationAI only for lawful personal learning, skills development, or other legitimate educational purposes. You must not misuse the platform, interfere with the experience of others, or try to access parts of the service you are not permitted to use.

You must not:

scrape, copy at scale, resell, republish, or reverse engineer the service or its content except as allowed by law;
upload malicious code, attempt unauthorised access, interfere with infrastructure, or bypass access controls;
use the service to impersonate others, commit fraud, generate abusive material, or submit unlawful or infringing content;
use CambridgePreparationAI as a ghostwriting or done-for-you assignment service;
upload, reproduce, or distribute copyrighted books, PDFs, images, audio, educational materials, or other third-party content unless you have the right to do so.

6. Intellectual property and user submissions

The CambridgePreparationAI platform, including its original design, text, software, practice flows, databases, and original practice materials, is owned by CambridgePreparationAI or its licensors and is protected by intellectual property law. Third-party names, marks, and materials are excluded from that ownership claim.

We give you a limited, non-exclusive, non-transferable, revocable right to access and use the service for your own personal, non-commercial learning in accordance with these Terms.

You retain rights in original answers, writing responses, prompts, or other material you submit. You grant CambridgePreparationAI a limited licence to host, store, process, reproduce, and analyse that material as needed to operate the service, provide feedback, prevent abuse, troubleshoot issues, maintain security, and improve the service in de-identified or aggregated form where lawful.

You are responsible for making sure that anything you submit does not infringe another person's rights.

7. AI-generated exercises, practice scores, and feedback

AI-generated exercises may not match the content, format, difficulty, wording, scoring, or marking approach used in an actual examination. AI-assisted feedback is an educational support tool only; it is not human marking, official evaluation, academic accreditation, or professional advice.

Any practice scores, ratings and AI assessments shown by CambridgePreparationAI are internal learning guidance for a practice task. They are not official Cambridge English marks or Cambridge English Scale scores and are not directly comparable with or convertible into official exam results. They do not award certificates or qualifications and must not be treated as a prediction or guarantee of an examination outcome. AI assessments may be inaccurate or inconsistent. Use qualified teacher feedback and official exam-provider resources when judging exam readiness.

You should review AI-generated content critically, verify important information against official exam-provider sources, and use your own judgment before relying on it. We may correct, replace, update, limit, suspend, or withdraw AI-generated content or AI-powered features at any time.

8. No guarantee of results or availability

CambridgePreparationAI does not issue official credentials, provide official qualifications, register candidates, administer examinations, make admissions decisions, or verify exam results.

The service is provided on an ongoing basis, but features, exercises, examples, AI tools, prices, passes, or support channels may change over time. We may modify or remove content, limit availability, or suspend parts of the service to maintain quality, security, or legal compliance.

9. Suspension and termination

We may suspend, restrict, or terminate access to the service if we reasonably believe you have breached these Terms, created a security or abuse risk, failed to pay required charges, or used the service in a way that could harm CambridgePreparationAI, its users, or third parties.

You may stop using the service at any time. Account deletion, access expiry, refunds, disputes, or chargebacks do not automatically erase records we must keep for legal, security, accounting, tax, payment, dispute, or fraud-prevention reasons.

10. Disclaimers and limitation of liability

CambridgePreparationAI is provided on an "as is" and "as available" basis to the fullest extent permitted by law. We do not guarantee uninterrupted availability, perfect accuracy, pedagogical accuracy, error-free operation, or that the service will always be free from defects, delays, or security events.

To the fullest extent permitted by law, CambridgePreparationAI is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, data, goodwill, educational opportunities, or business interruption arising from or related to your use of the service.

If we are found liable to you despite the above, our aggregate liability for claims relating to the service will be limited to the amount you paid to CambridgePreparationAI for the service during the 12 months before the event giving rise to the claim, or EUR 100 if you have not made a paid purchase, unless a higher amount is required by law.

11. Governing law and contact information

These Terms are governed by the laws of the Republic of Serbia, excluding conflict-of-law rules, unless mandatory consumer law in your country of residence requires otherwise.

Questions about these Terms, billing, refunds, privacy, or account access can be sent to support@cambridgepreparation.ai.

Business correspondence may be directed to:

MATIJA NIKOLIĆ PREDUZETNIK STUDIO ZA ENGLESKI JEZIK BEHEARD CLUB ARILJE

SLOBODANA PENEZIĆA KRCUNA 25

31230 ARILJE

Serbia